‘People, not programs, change people’ Dr Bruce Perry
The evidence is unanimous that it is not what you do but the way you do it that has the biggest influence on helping people change, and yet the majority of training and support is around the what – procedures and interventions.
Even when staff wellbeing or therapeutic alliance is mentioned it’s usually a what to do, or skimmed over. We assume people know. How? And what about space for continuous improvement?
I couldn’t find any training or resources around helping me be my best, so I created some! And I want to share what I learnt.
Powerful. Simple. Effective. Real
If organisations prioritise helping workers be their best and master therapeutic alliance then everything else will follow:
- clients get the help they really need
- targets get surpassed, and easier
- you reduce staff stress, so less staff sickness and turnover
It’s about understanding how to create a safe space so real change can happen – for staff and clients
It’s helping staff grow and be their best, confident and at ease with all clients
It’s built in every interaction with every person (client and staff)
It’s learning to balance power and love, boundaries and understanding.
It’s something we need to learn and continue to master – there is no such thing as someone who has got this sorted.
I have worked this way for 20 yrs and consistently overshot targets whilst also working with clients others find too difficult to manage.
I also ran a project with this foundation and transformed it.
Guaranteed practical, relevant and fun.
Some of the feedback given:
‘…the feedback from your training was exceptional. Staff were so inspired they have gone away and done more reading. More please’
‘Kathryn gave a presentation at the event in January and we were so impressed we asked her to come and do something similar with the admin team.’
‘Better than I could have imagined and initially I was sceptical about attending but definitely feel it was needed and used and worked.’
‘The training exceeded my expectations. I thought that it might skim the surface and not get to the nitty gritty of what happens. Instead the course directly addressed the difficulties that we have found as a staff team and helped us to work together to find a way forward.’
‘Loved the sense of humour and trainer’s passion & knowledge’
‘Would like this to be implemented across all of company & to underpin all we do (priority of Therapeutic Alliance and self-care in how work)’